Bedbugs close Stores

A bedbug outbreak at two trendy New York retail shops has sounded the alarm among city residents and businesses, prompting calls for the city to examine how it deals with the prickly pests.

Hollister, a popular clothing store owned by Abercrombie & Fitch in the fashionable Soho neighborhood, remained closed Friday after a bedbug infestation was found earlier in the week, according to company spokeswoman Iska Hain. And an Abercrombie & Fitch store in South Street Seaport also has been closed by an infestation.

Abercrombie and Fitch said Friday afternoon the problem in the SoHo Hollister store had been taken care of and the shop will reopen Saturday morning.

"The company has requested guidance from the mayor's office on how businesses in Manhattan should deal with this issue," the company said in a news release. "In the meantime, the company's first priority continues to be its customers and associates."

The incidents mirror a sharp overall spike in bedbugs in recent years, yet efforts to combat the problem have mostly focused on residential buildings, leaving the issue of contamination in commercial spaces largely ignored.

"We've had them in banks, grocery stores, movie theaters, judge's chambers, schools, dentists' offices -- everywhere," said Jeff Eisenberg of PestAway, an exterminating company in Manhattan.

The problem, according to Eisenberg, is that bedbugs carry a stigma, which causes many cases to go unreported. "It's like a don't ask, don't tell policy," he said. "People don't tell their employers that they have bedbugs in their house" -- bedbugs that can hitch a ride to the workplace.

According to the New York City Department of Housing Preservation and Development, it issued 4,811 violation notices to residential landlords for bedbug infestations in 2009, compared with 82 in the 2003-2004 fiscal year. For the first half of 2010, 1,976 bedbug violation notices have already been written.

However, such statistics represent only a fraction of bedbug cases in the city, as they come almost exclusively from buildings in the rental market. Owners of bedbug-infested residences are less likely to call 311, the city's non-emergency hotline, which then notifies the Housing Preservation Department.